Analisis Peningkatan Kualitas Produk Pot Bunga Dengan Metode Six Sigma Di PT. Sumber Mas Buana Perkasa

PT. Sumber Mas Buana Pekasa is a company engaged in manufacturing that produces various types of plastic-based products, one the products produced flower pots which are used as household decorations. The problem being faced regarding defective during production process less stable. Therefore, quality control needed aims to reduce level defects by using method, namely Six Sigma with stages define, measure, analyze, improve and (DMAIC) can determine characteristics products. This study type product defect, factors causing defect provide suggestions for improvement, from calculation average sigma value on Flowerpot July-December 2020 3.88 DPMO 11178. highest based data processing Black Spots 27.2%, Striped 24.7%, Not full 24.6%, Flashing 23.6%. repair phase carried out 5W+1H method. Keywords: Quality, sigma, DMAIC, DPMO, FMEA, 5W+1H.